Test Bank Business Communication 1st Edition Shwom
Table of Contents
Chapter 1. Becoming a Successful Business Communicator
Chapter 2. Working with Others: Interpersonal, Intercultural, and Team Communication
Chapter 3. Managing the Communication Process
Chapter 4. Communicating Routine Messages and Building Goodwill
Chapter 5. Communicating Persuasive Messages
Chapter 6. Communicating Negative Messages
Chapter 7. Finding and Evaluating Business Information
Chapter 8. Preparing Persuasive Proposals
Chapter 9. Reporting Business Information
Chapter 10. Delivering Business Presentations
Chapter 11. Creating Cover Letters and Resumes
Chapter 12. Getting the Job: Interviewing Skills
Descriptions (We sell test banks and solutions manuals only)
For courses in Business Communication.
Polishing your professional presence.
Students’ career success depends on their ability to be professional, adaptable, and strategic about their communication choices. By providing concise, student-centered information on how to develop a strong foundation in business communication, Business Communication: Polishing Your Professional Presence helps students enhance their professional and personal success.
MyBCommLab New Design is now available for this title! MyBCommLab New Design offers:
One Place for All of Your Courses. Improved registration experience and a single point of access for instructors and students who are teaching and learning multiple MyLab/Mastering courses.
A Simplified User Interface. The new user interface offers quick and easy access to Assignments, Study Plan, eText & Results, as well as additional option for course customization.
New Communication Tools. The following new communication tools can be used to foster collaboration, class participation, and group work.
Email: Instructors can send emails to their entire class, to individual students or to instructors who has access to their course.
Discussion Board: The discussion board provides students with a space to respond and react to the discussions you create. These posts can also be separated out into specific topics where students can share their opinions/answers and respond to their fellow classmates’ posts.
Chat/ ClassLive: ClassLive is an interactive chat tool that allows instructors and students to communicate in real time. ClassLive can be used with a group of students or one-on-one to share images or PowerPoint presentations, draw or write objects on a whiteboard, or send and received graphed or plotted equations. ClassLive also has additional classroom management tools, including polling and hand-raising.
Enhanced eText. Available within the online course materials and offline via an iPad app, the enhanced eText allows instructors and students to highlight, bookmark, take notes, and share with one another.
Practice Makes Polished—mybcommlab is the online study tool that helps you transform Business Communication students into polished professionals, ready to tackle the rigors of today’s business landscape.